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Microsoft Outlook - Introduction Courses

Duration 1 Day

Objectives:

By the end of this course delegates will have the necessary skills to use Microsoft Outlook for sending and receiving E-mail, creating folders, address books and message housekeeping. You will also be using calendars, planning appointments and arranging meetings, creating a contacts list, a task list, creating notes and using the journal. All the facilities provided by Outlook, plus many hints and tips for "quick key" usage of the system. The course can also incorporate any Company standards which may be introduced.

Designed For:

This course is suitable for anyone who has not used an E-mail system previously, and also for those who require to update to Outlook from other E-mail packages. No previous experience is assumed.

Description:

The aim of the course is for the delegates to be fully conversant with all the concepts of Outlook by utilising the features covered and also some of the advanced functionality. The course is run as a "hands-on" practical workshop with all delegates and full interaction is anticipated.

Course Topics

Outlook Overview:
Getting Help:
Using Electronic Mail:
Sending/Receiving Messages/Attachments
Using the Address Books/Personal Distribution Lists
Other Message Options:
Read Receipts/ Flag Options/Priorities
Attaching Files
Creating Folders:
Moving Messages to Folders
Message Housekeeping:
Calendars:
Planning/Editing Appointments/Events/Meetings
Scheduling Recurring Appointments
Viewing Options
Contacts List:
Creating/Using/Viewing/Editing Contacts
Task List:
Creating/Viewing/Managing/Assigning tasks
Journal Entries:
Creating/Recording/Viewing Journal Entries
Notes:
Creating/Managing/Viewing Notes
Out of Office Concepts:

Outlook Express

Outlook Express is also supported by our training staff, as it is proving quite popular with some companies.  Obviously, the course only includes sending and receiving E-mail, creating folders, address books and message housekeeping, as the package does not include all of the facilities of the other versions.

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